Overview The Operations Assistant supports the day-to-day execution of operations, helping ensure accuracy, consistency, and smooth workflows across the business. This role works closely with the Director of Operations and assists with order tracking, vendor coordination, documentation, and internal process support. The position is detail-driven and plays a key role in keeping operations running cleanly as volume grows Key Responsibilities Support daily operational workflows, including order tracking, logistics, shipping, and fulfillment coordination Monitor active orders, timelines, and system updates; proactively flag items that are at risk Assist with vendor communication, follow-ups, and status updates Help maintain accuracy across systems, including pricing, memos, inventory, and order data (HubSpot, Shopify, internal trackers) Order strike offs, memos, and yardage for memos of new Supply Collection and licensees development patterns Support the creation and maintenance of SOPs, documentation, and training materials Assist with memo processing, tracking, and replenishment coordination Participate in weekly operations check-ins and provide updates as needed Coordinate across sales, memo house, and operations to ensure alignment and follow-through Provide administrative and project support for ongoing operational improvements Support internal culture initiatives, team coordination, and general office needs as required
