POSITION OVERVIEW NEAT Method NYC is seeking an exceptionally organized, proactive, and adaptable Executive & Operations Assistant to support the owners and help manage the daily workflow of a fast-paced, growing business. The role will begin with administrative, client-service and project support, with the opportunity to grow into a trusted Executive Assistant position as the individual develops a strong understanding of the owners, the business, and its clients. KEY RESPONSIBILITIES Help manage the owners’ inbox by identifying priorities, drafting thoughtful responses, and tracking correspondence and follow-ups. Assist with calendar management, appointments, and schedule changes. Proactively bridge the owners' calendar with the team's project schedule — filling gaps with consultations and client meetings, and keeping crews booked consistently to avoid downtime or overlap. Manage the client workflow and CRM from initial inquiry through consultation, estimate, contract, deposit and scheduling, ensuring records are current and every next step is completed. Anticipate upcoming needs, deadlines, and potential obstacles. Attend select consultations to document measurements, photographs, notes and action items. Turn consultation notes into organized scopes of work, estimates and project records using established pricing and direction from the owner. Assist with team scheduling, project preparation, and the distribution of project information. Coordinate product orders, pickups, deliveries, returns, and other project logistics as needed. Keep Asana, Google Workspace, shared calendars, and other business systems accurate and current.
