About the Role
Through a customer curious lens, you will collaborate with the Digital Merchandising, Marketing Production, Ecommerce Operations, Photo Studio and Sample teams to produce a best-in-class online shopping experience visited by millions of customers each day. Blending the art and science of ecommerce merchandising, you will apply knowledge and understanding in navigating our product-to-site pipeline and offer your cross-functional partners a strategic view point on site execution, ensuring that the category navigation experience aligns to the design intent of the product, bringing key product initiatives alive on the sight through compelling story-telling.
What You'll Do
Drive site execution and serve as liaison between digital merchandising, website production, and marketing to bring the customer online shopping experience to life and meet or exceed the commercial plan and financial goals
Develop and execute the vision of product site navigation and category storytelling
Create seasonal navigation plans utilizing web analytics for recommendations as competitive benchmarking
Construct, strategize, and navigate complexities of third party vendor technologies, including related product recommendations, personalized merchandising, onsite and third party search results and outfitting templates and galleries; generate reporting to measure efficacy and drive optimization
Obtain market and competitive set intelligence to inform the business strategy by understanding customer feedback, product trends, historical data, macro environment trends
Solicit feedback to understand needs by asking effective questions
Execute structured assignments based on stated priorities
Who You Are
Passionate about the customer, our product and the online shopping experience
Ability to execute detail oriented work with a high level of accuracy and attention to detail
Strong verbal and written communication and influencing skills; compelling, persuasive storyteller
Collaborative and team oriented; able to bring teams together and facilitate productive, data based decisions
Strong computer skills in MS Office; able to quickly acquire skills in new computer systems
Recognize and act on inconsistencies in data or results
