This newly created role is an opportunity to become the operational leader responsible for transforming vision into execution. As Director of Operations, you will build the systems, processes, and accountability that enable Ashleigh Graber Design to scale while preserving the exceptional client experience and design quality that define our brand. Working directly with the Principal Designer, you will integrate strategic priorities into daily operations, lead the implementation of scalable business systems, optimize workflows across the organization, and create the operational structure that empowers the team to consistently deliver exceptional results. You will be accountable for the operational performance of the business by: • Leading the firm's day-to-day operations and driving cross-functional organizational communication and accountability. • Building scalable systems, processes, and workflows that improve efficiency, consistency, and execution. • Developing operational dashboards, tracking KPIs, and reporting that provide visibility into business performance. • Leading weekly operations meetings and ensuring priorities move from discussion to execution. • Identifying operational bottlenecks, implementing process improvements, and leveraging technology to streamline workflows. • Creating an operating environment that allows our creative team to focus on delivering exceptional design and client experiences.
