ABOUT THE ROLE The Design Consultant provides exceptional client service and supports suggestive sales within the showroom. This role assists design professionals and clients with product selection, trim applications, and order processing, while contributing to the showroom’s daily operations, organization, and presentation. WHAT YOU WILL DO • Provide consultative design guidance, including recommendations on pattern, color, and creative trim applications to inspire clients. • Generate and process reserves, quotes, and orders while ensuring accuracy and timely client follow-up. • Manage the full order lifecycle in partnership with internal support teams to resolve issues and maintain high client satisfaction. • Fulfill daily sample requests (in-showroom and web) and request inventory as needed. • Conduct stock checks for flagship showrooms and coordinate daily order shipments and transfers to support operational and territory needs. • Coordinate special product requests and client-specific assignments. • Conduct client outreach to build relationships, increase brand awareness, and drive sales growth. • Execute sales strategies using cross-selling techniques, client outreach, and reporting to achieve revenue goals. • Maintain showroom organization, displays, and product presentation standards. • Stay current on industry trends, territory accounts, and new products while supporting outside sales initiatives and maintaining exceptional client service. • All other duties as assigned by Senior Management
