Digital Merchandising Coordinator (E Commerce)

Full Time - Hauppauge, NY Office

Hybrid Schedule (Tuesday - Thursday in office, Monday/Friday Remote)

What to Expect

Briggs & Riley is one of the most awarded and respected travel brands in the world, known for exceptional quality, innovation, and our industry-leading lifetime guarantee. We are looking for a highly organized, analytical, and detail-oriented Digital Merchandising Coordinator to join our growing E-Commerce team.

In this role, you'll help shape the online shopping experience across our U.S., UK, and Canadian direct-to-consumer websites. You'll play a key role in launching new products, optimizing digital merchandising, maintaining product information, and ensuring every customer interaction reflects the premium Briggs & Riley brand.

Reporting to the Digital Operations Manager, this position is ideal for someone who enjoys combining analytical thinking with flawless execution. If you're passionate about e-commerce, consumer behavior, and creating exceptional online shopping experiences, we'd love to hear from you.

Your day-to-day may include:

Digital Merchandising & Product Management

Manage product assortments, collections, navigation, and merchandising across our U.S., UK, and Canadian websites.
Coordinate product launches, seasonal updates, and promotional campaigns.
Ensure product content, pricing, imagery, and inventory information are accurate and aligned with brand standards.
Partner with Inventory and Planning teams to maintain an exceptional online shopping experience.

Website Optimization & Analytics

Update homepages, landing pages, and merchandising campaigns to support business priorities.
Monitor merchandising performance, customer behavior, and key e-commerce metrics.
Conduct site audits and recommend opportunities to improve conversion and user experience.
Support A/B testing and ongoing optimization initiatives.

Cross-Functional Collaboration

Partner with Marketing, Creative, Customer Experience, and Inventory teams to execute key initiatives.
Coordinate product information, creative assets, and launch timelines.
Help maintain merchandising calendars and keep projects on schedule.
Monitor competitor activity and emerging digital merchandising trends.

Who We Are

United States Luggage Company is a third-generation, family-owned business and the proud owner of Briggs & Riley, the #1 luggage brand. Known for iconic design, premium travel products, and our true lifetime guarantee, Briggs & Riley is trusted by travelers worldwide.

We offer the opportunity to build a meaningful career in a culture rooted in innovation, creativity, and family values. With an average employee tenure of 10+ years and recognition as a 5-time Top Workplace on Long Island, we are proud of the people and values that drive our success.

Are you ready to begin your journey with us?

Who You Are

Highly organized with exceptional attention to detail.
Analytical and naturally curious about customer shopping behavior.
Comfortable managing multiple priorities in a fast-paced environment.
A collaborative team player who enjoys solving problems and improving processes.

What You’ll Bring

Bachelor's degree in Business, Marketing, Merchandising, Retail Management, or a related field.
1-3 years of experience in e-commerce, digital merchandising, or retail.
Experience with Shopify or another e-commerce platform.
Strong project management, communication, and organizational skills.
Familiarity with CMS, PIM, merchandising tools, SEO, or personalization platforms is a plus.

Why Join Us?

- Competitive salary plus bonus incentive
- Generous PTO
- Paid Holidays  
- Medical, dental, and vision coverage
- Additional benefits including paid Short Term Disability and Life Insurance
- Voluntary Long Term Disability & Identity Insurance available
- Flexible Spending Accounts
- 401K with company match
- Profit Sharing Plan
- Hybrid Work Schedule in Hauppauge Office (Mondays and Fridays REMOTE!)
- Learning and development opportunities  
- Fun team building events
- Employee Discounts
- $5,000 Employee Referral Bonus
- College Scholarship Program for Employee’s children
- A knowledgeable, high-achieving, experienced team

Our Core Values

- Family
- Keep your Commitments
- Whatever It Takes
- Respect & Dignity
- Smart & Steady
- Do the Right Thing
- Passion, Pride & Loyalty
- Humility

United States Luggage

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Digital Merchandising Coordinator (E Commerce