Job Title: Procurement Manager

Reports To: The Procurement Manager will report to the Director of Procurement, Head of Procurement, Vice President, or equivalent leadership.

Job Overview:

The Procurement Manager is responsible for leading strategic sourcing initiatives, supplier relationship management, contract negotiations, and procurement operations to support SPS business objectives and client requirements. This role partners closely with internal stakeholders and external suppliers to ensure procurement activities deliver value, cost savings, operational efficiency, and compliance with company policies and contractual obligations.

The Procurement Manager will oversee procurement processes across assigned categories including indirect goods and services such as facilities, IT, professional services, office operations, HR services, and business support functions. This role serves as a trusted advisor to leadership and operational teams while driving supplier performance, process improvements, and procurement best practices.

Overall, this position continuously offers the highest level of service to all clients, vendors, and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.

Duties and Responsibilities:

Strategic sourcing & commercial delivery
- Lead end-to-end sourcing activities (RFI/RFP/RFQ) across assigned categories
- Deliver measurable cost savings and value (cost avoidance, demand management, contract optimization)
- Support implementation of category strategies defined at regional/global level
Category ownership (execution-focused)
- Take ownership of selected indirect categories (e.g. IT, professional services, BPO, facilities, HR services)
- Maintain category plans aligned with broader procurement strategy
- Monitor supplier markets and identify commercial opportunities
Supplier & contract management
- Manage key supplier relationships and performance (KPIs, SLAs)
- Lead commercial negotiations and contract renewals
- Mitigate supplier risk and ensure compliance with internal policies

Stakeholder engagement
- Partner with business stakeholders (Finance, Operations, IT, HR, etc.)
- Challenge demand and specifications where appropriate
- Act as a trusted advisor on procurement and commercial matters

Process & governance
- Ensure procurement activities follow internal policies and best practices
- Support continuous improvement of procurement processes and tools
- Contribute to reporting on savings, pipeline, and supplier performance

Competencies:

Strong verbal and written communication skills.
Excellent negotiation and relationship management skills.
Strong analytical and problem-solving abilities.
Excellent customer service and stakeholder management skills.
Ability to manage multiple projects and priorities simultaneously.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook.
Ability to work independently and collaboratively within cross-functional teams.
Strong attention to detail and ability to analyze procurement and financial data.
Ability to influence stakeholders and drive results in a fast-paced environment.
Knowledge of procurement systems, sourcing tools, and contract management processes.

Qualifications and Education Requirements:

Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Operations Management, Procurement, or related field required.
Minimum of 5–7 years of procurement, sourcing, supply chain, or vendor management experience required.
Experience managing indirect procurement categories within a corporate, professional services, outsourcing, or enterprise environment preferred.
Proven track record of negotiating contracts and delivering measurable cost savings.
Experience managing supplier relationships and vendor performance programs.
Strong understanding of procurement methodologies, sourcing strategies, and contract structures.
Experience working in matrixed or multi-site organizations preferred.
Excellent written and verbal communication skills with strong business acumen.
Strong analytical skills with the ability to interpret procurement and financial data.
Ability to maintain confidentiality and exercise sound business judgment.
Experience with procurement software, (ERP Enterprise Resource Planning) systems, or sourcing platforms preferred.
Professional certifications such as CPSM (Certified Professional in Supply Management), CPM (Certified Purchasing Manager), CSCP (Certified Supply Chain Professional), or related certifications are a plus.
Required to maintain an overall professional appearance and attitude.
Adhere to all policies and procedures required.

Physical Demands:

Ability to sit, stand, walk, bend, kneel, and work at a computer for extended periods of time.
Manual dexterity required for operating office equipment including computers, phones, and printers.
Physically able to talk on the phone and input data simultaneously.
Ability to occasionally lift or move materials up to 25 lbs.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Travel: Negligible. Some periodic travel may be required.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range

$115,000—$145,000 USD

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

SPS-North America

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Procurement Manager