Purpose

To complete a variety of specialized duties that support functional operations. The duties in the department specialist job family focus on tasks and/or work that are unique to the department and require knowledge and skills that are beyond what are required for general office work.

Responsibilities

Maintains complex records and data for all surveys from Category Management
Responds to inquiries in area of responsibility
Collects data/information for department use in special projects/reports/surveys
Updates information and reports typically on the computer
Checks information for accuracy
Prepares and balances data
Answers department phones as needed and routes to appropriate area
Reviews information/data and makes decisions within well-defined guidelines, parameters, and instruction
Examines and prioritizes documents to determine work to be completed or best course of action
Collects information for specific department reports
Creates and maintains complex reports/surveys
Sorts, files and maintains invoices, receipts, contracts, or other special department documents related to surveys
Compiles minor statistical data
Makes and checks routine one and two step math calculations
Completes keyboarding projects such as preparing correspondence and mailings
Coordinates survey programs and/or events
Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction
Maintains complex records and files related to surveys, searches and investigates information found in files
Compiles information and data from various sources for specific departmental reports/surveys, and creates reports, graphs and data comparisons
Posts records and processes departmental documents requiring specific knowledge of functional area
Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms
Responds to inquiries that require specialized knowledge of the function to respond

About You

Reading, writing, math and communication skills at a proficient level
Ability to follow verbal or written instruction
Keyboarding proficiency
Math skills at a proficient level
Computer skills: word processing and/or spreadsheet
Strong written and verbal communication skills

Physical Requirements

Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
Most work is performed in a temperature-controlled environment
Incumbent may sit for long periods of time at a desk or computer terminal
Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday
Stooping, bending, twisting and reaching may be required in completion of job duties

Our Values

Ability to demonstrate, understand and apply our workplace values.

Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome

Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence

Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability

Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Benefits

401K company match up to 4%
Paid Time Off
Medical Insurance options including FSA & HSA
Vision Insurance
Dental insurance
Employee Assistance Programs
Team Member Referral Program
Tuition Reimbursement
Wellbeing Program
Career development opportunities

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.

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