Showroom Coordinator

Location: Vineyard Haven, MA
Job Type: Full-Time

About the Role

We are seeking a highly organized and customer-focused Showroom Coordinator to support daily operations within a fast-paced appliance sales and service environment. This role plays a key part in maintaining showroom organization, supporting sales operations, and ensuring seamless communication across departments.

The ideal candidate enjoys balancing administrative responsibilities with hands-on floor coordination while delivering a high-quality customer experience.

Key Responsibilities

Sales & Showroom Operations

Partner with Operations Manager, Sales leadership, and showroom staff to maintain proper merchandising and organization of the sales floor
Support showroom flow and help implement a structured customer "UP" system when appropriate
Oversee product movement including transfers, customer pickups, stock handling, and floor coordination
Scan and track products entering and leaving the location

Customer Experience

Greet and assist walk-in customers while managing incoming calls
Provide professional front-line support and route inquiries to the appropriate team members
Help create a welcoming, efficient showroom environment

Pricing & Inventory Support

Maintain electronic pricing tags and ensure product pricing accuracy
Assist with floor organization and product oversight

Daily Financial & Administrative Tasks

Perform end-of-day reconciliation including cash, checks, and credit card transactions
Prepare electronic and physical bank deposits
Maintain accurate cash drawer balances and follow daily close-out procedures

Sales Staff Support

Help oversee showroom responsibilities and support sales staff in maintaining assigned areas
Assist with cross-department coordination as needed

Additional Responsibilities

Perform other duties as assigned based on business needs

Qualifications

Education & Experience

Bachelor's degree in Business Administration or related field preferred; equivalent experience considered
Minimum 3+ years in sales support, showroom coordination, retail operations, or inventory-related roles
Experience supporting multiple staff members or coordinating workflows preferred

Skills

Strong organizational and multitasking abilities
Excellent communication and customer service skills
Experience with project coordination, training support, or technical systems a plus
Ability to work cross-functionally and maintain attention to detail in a fast-paced environment

Work Environment & Physical Requirements

Ability to move throughout showroom and office spaces
Occasional lifting up to 25 lbs
Combination of desk work and active showroom oversight
Ability to stand, walk, or sit for extended periods as needed

Why Join Us

Collaborative, customer-focused environment
Opportunity to play a central role in daily showroom operations
Stable, full-time position with growth potential
$25-$30/hour

MP RPO

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Showroom Coordinator