The Event Planner is responsible for coordinating and executing a portfolio of meetings, conferences, and events that support Manulife and John Hancock’s business objectives across Wealth & Asset Management and Canada Segment.

This role supports the end-to-end delivery of in-person and hybrid programs, ensuring a seamless attendee experience while maintaining alignment with brand standards, compliance requirements, and budget expectations. The Event Planner operates in a fast-paced, deadline-driven environment and collaborates closely with internal stakeholders and external partners to deliver high-quality, consistent event experiences.

Position Responsibilities

Event Planning & Execution

Plan and execute logistics for meetings, conferences, and events across in-person, and hybrid formats
Manage event timelines, project plans, and workback schedules to ensure delivery against deadlines
Support full event lifecycle including intake, planning, execution, and post-event follow-up
Ensure all event deliverables are completed accurately and on time

Registration & Event Technology

Build and manage event registration websites using Cvent, including branded designs, communications, and reporting
Manage attendee registration, tracking, and reporting across programs
Support onsite registration processes and tools, including event check-in and badging

Budget & Financial Management

Support development and management of program budgets, including tracking and reconciliation
Ensure events are delivered within approved budget parameters
Assist with sourcing and contract processes to support cost-effective solutions

Stakeholder & Cross-Functional Collaboration

Partner with internal teams including Marketing, Sales, Compliance, and Operations to support event execution
Participate in needs assessment discussions and provide input on program design and attendee experience
Maintain clear communication with stakeholders throughout the planning lifecycle

Compliance, Risk & Brand Management

Ensure all events adhere to Manulifes compliance policies and regulatory requirements
Support brand alignment across all event materials, communications, and experiences
Maintain required documentation and approvals for financial services events

Attendee Experience & Communications

Coordinate attendee communications including invitations, confirmations, and logistical details
Support development of event materials such as agendas, name badges, and program collateral
Ensure a high-quality, consistent experience across all attendee touchpoints

Operational Excellence

Maintain accurate event documentation, reporting, and tracking tools
Identify opportunities for process improvement and efficiency
Contribute to team initiatives focused on enhancing service delivery and consistency

Required Qualifications

3–6+ years of experience in event planning, hospitality, or related field
Strong organizational and time-management skills with the ability to manage multiple priorities
Excellent communication and stakeholder management skills
Intermediate proficiency in Cvent (registration builds, reporting, attendee management)
Experience with event technology platforms (e.g., Zoom, Socialive or similar)
Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word)
High attention to detail and commitment to quality

Preferred Qualifications:

Bachelor’s Degree preferred
Knowledge of financial services compliance preferred

When you join our team:

As part of our global team, we’ll support you in shaping the future you want to see.
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

If you are applying to this role in Massachusetts, please note the salary range is $61,875 - $103,125 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

#LI-JH

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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Event Planner