MRO Procurement Manager – Integrated Facility Management (IFM)

Lead Strategic Procurement. Drive Innovation. Create Lasting Value.

At ISS, we believe that people make places and that great partnerships begin with exceptional talent. We are seeking a strategic, analytical, and collaborative MRO Procurement Manager to join our North America Supply Chain & Procurement team.

In this role, you will develop and execute sourcing strategies across critical Integrated Facility Management (IFM) categories, partnering with business leaders to optimize supplier performance, improve operational efficiency, reduce costs, and create long-term value for our clients.

If you thrive in a fast-paced environment where strategic thinking, supplier partnerships, and business transformation intersect, we invite you to build your future with ISS.

What You'll Do

As the MRO Procurement Manager, you will serve as the Critical Stores and Spares Program Manager for a high-volume production studio lot, leading end-to-end inventory management and MRO operations to ensure continuous production readiness. Oversees the strategic planning, procurement, inventory management, and distribution of critical spare parts, consumables, and equipment across a diverse portfolio—including broadcast studios, production stages, Class A facilities, and support spaces. Responsible for maintaining inventory levels within established budget parameters while ensuring operational continuity by forecasting demand, monitoring usage, minimizing waste, and collaborating with suppliers and internal stakeholders to optimize stock levels, control costs, and support uninterrupted service delivery.

Key Responsibilities

Lead end-to-end MRO and inventory management operations supporting a complex client portfolio with $200M+ in annual spend, including demand forecasting, stock optimization, and lifecycle management to ensure production continuity
Design and maintain scalable inventory control programs, including audits, system accuracy, and real-time visibility across multiple locations aligned to KPIs and SLAs
Oversee procurement, storage, and distribution of critical spare parts and consumables in high-volume, fast-paced production environments
Partner with production, engineering, facilities, and operations teams to anticipate demand, prioritize critical inventory, and support uninterrupted operations
Manage supplier relationships, sourcing strategies, and service performance to ensure supply continuity, cost efficiency, and service excellence
Ensure consistent execution of a standardized operating model, aligning processes, governance, and service delivery with contractual commitments
Build strong partnerships with client stakeholders and cross-functional teams to drive alignment, transparency, and operational effectiveness
Utilize data and analytics to improve inventory accuracy, optimize space utilization, and inform decision-making
Monitor and optimize service delivery performance, ensuring alignment with contractual requirements, KPIs, and service-level expectations
Lead program and project management efforts, ensuring timely execution of initiatives aligned with business and operational priorities
Drive innovation and continuous improvement, leveraging process standardization and automation to enhance efficiency and scalability
Lead issue resolution and escalation management to maintain high service levels and operational reliability
Support broader strategic sourcing and cost optimization initiatives aligned with business objectives
Ensure compliance with safety, regulatory, and quality standards (HSEQ)

What We're Looking For

Required Qualifications

Experience in Integrated Facilities Management services in a contracted, client-facing environment
5+ years of strategic sourcing or category management experience
Experience leading procurement initiatives within complex, matrixed organizations
Strong supplier relationship management experience
Strong customer service and client relationship management skills
Strong communication, leadership, decision-making, and problem-solving skills
Expertise developing and implementing sourcing strategies
Strong analytical, negotiation, and financial acumen
Excellent project management skills

Preferred Qualifications

Bilingual English/Spanish preferred
Experience in movie, production and broadcast studios
Experience managing budgets, staffing, and service delivery contracts
Ability to influence stakeholders across multiple business functions

The Ideal Candidate

You are someone who:

✔ Is a self-sufficient, results-oriented professional who can work independently, exercise sound judgment, and effectively prioritize responsibilities while maintaining exceptional attention to detail and accountability.

✔Thinks strategically while executing operationally

✔ Builds trusted supplier partnerships

✔ Solves complex business challenges through data

✔ Leads with integrity and professionalism

✔ Thrives in collaborative, cross-functional environments

✔ Drives innovation and continuous improvement

✔ Delivers high-quality service through standardized execution while keeping the customer experience at the center of every decision

✔ Embraces change and inspires others to do the same

Why Join ISS?

At ISS, we create places where people and businesses thrive.

When you join our team, you'll become part of a global organization committed to innovation, sustainability, operational excellence, and delivering exceptional workplace experiences.

We offer opportunities to:

Lead high-impact strategic initiatives
Work alongside industry experts
Influence enterprise-wide procurement strategy
Grow your career within a global organization
Make a measurable impact on business performance

Work Environment

On site position (Hollywood, CA)
Primarily sedentary work with occasional lifting up to 25 pounds
Fast-paced environment requiring strong prioritization and deadline management

Why ISS?

At ISS, our vision is to connect people and places to make the world work better. We foster an inclusive workplace where innovation, collaboration, and continuous improvement are part of everything we do.

If you're ready to lead strategic sourcing initiatives that shape the future of Integrated Facility Management, we'd love to hear from you.

Apply today and help transform the workplace experience with ISS.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $110000.00 per year - $130000.00 per year Final compensation will be determined based on experience and skills and may vary from the range listed above.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

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MRO Procurement Manager