Description

Job Title: Business and Procurement Manager

Supervisor: Chief Financial Officer

Job Status: Exempt/ Full Time

Job Hours: 35 hours per week, In Person/ On-Site

Location: Midtown Manhattan

Salary: Up to $120,000 annually*

*Candidates must have the required qualifications to be considered for the position. The salary offer will be determined based on the candidate’s relevant experience in the same or a comparable position, as well as their overall qualifications, skills, and additional preferred credentials. Consideration may also be given to the scope and complexity of the candidate’s prior responsibilities and demonstrated expertise.

Encore Community Services – Who We Are

Widely known as Broadway’s longest-running act of loving care, Encore is dedicated to improving the quality of life for older New Yorkers so they can do more than survive—they can thrive. Through a comprehensive range of programs and services, Encore takes a “no wrong door” approach, connecting older adults with the support, resources, and opportunities they need to age in place comfortably and with dignity for as long as possible.

Encore is recognized as one of New York City’s most respected and trusted nonprofit organizations serving older adults. As a leader in the human services field, Encore remains at the forefront of innovative approaches to meeting the evolving needs of older New Yorkers while advocating for the essential human service professionals who help sustain the City’s safety net.

This is an opportunity to join a mission-driven organization that values its employees as its most important resource and recognizes that a strong, supported workforce is essential to advancing its mission.

Position At A Glance

The Business and Procurement Manager is responsible for overseeing Encore’s commissary kitchen catering contracts, vendor relationships, purchasing operations, and supply chain management. This position manages contract negotiations and procurement activities for food services, raw food purchasing, disposable supplies, office materials, and nutrition program supplies while ensuring cost efficiency, quality standards, and timely delivery of goods and services.

The role works closely with program, finance, and operations staff to support organizational needs and maintain effective inventory and purchasing controls.

Employee Benefits – What We Offer

This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits.

Requirements

Role Responsibilities

Strategic Procurement & Cost Management

· Identify and implement strategic purchasing initiatives to improve operational efficiency and reduce organizational procurement costs.

· Evaluate pricing trends, vendor agreements, and purchasing practices to achieve measurable cost savings while maintaining quality and service standards.

· Develop competitive bidding and sourcing strategies designed to target annual savings goals, including an aspirational reduction of up to 10% in applicable purchasing categories.

· Standardize purchasing procedures and product selections where appropriate to maximize economies of scale.

· Provide regular reporting to leadership on purchasing trends, savings initiatives, and vendor performance metrics.

· Maintaining and reviewing Encore’s Procurement Policies and Procedures on an annual basis;

Contract & Vendor Management

· Manage Encore’s commissary kitchen catering contracts and vendor relationships.

· Lead negotiations for catering, food service, and supply contracts to secure favorable pricing and service terms.

· Monitor vendor performance, contract compliance, pricing structures, and service quality.

· Develop and maintain strong working relationships with suppliers, distributors, and service providers.

· Research and evaluate new vendors and sourcing opportunities to improve efficiency and reduce costs.

Purchasing & Procurement

· Oversee purchasing activities for:

o Raw food and kitchen ingredients

o Disposable food service supplies

o Nutrition program supplies

o Office and operational supplies

· Coordinate purchasing schedules to ensure uninterrupted program operations.

· Review and approve purchase requests, invoices, and procurement documentation.

· Ensure purchasing practices comply with organizational policies and funding source requirements.

Inventory & Operations Support

· Monitor inventory levels and implement inventory control procedures.

· Coordinate with kitchen, program, and administrative staff regarding supply needs and usage trends.

· Analyze purchasing data and spending patterns to identify cost-saving opportunities.

· Assist with budget planning and forecasting related to procurement and food service operations.

Financial & Administrative Responsibilities

· Maintain accurate procurement records, contracts, and vendor files.

· Reconcile purchasing records and assist finance staff with invoice verification and payment processing.

· Develop and monitor procurement-related budgets.

· Track actual spending against budget.

· Identify variances and recommend corrective actions.

· Support annual budget development and forecasting.

· Prepare reports related to purchasing activity, vendor performance, and cost analysis.

· Support audit requests and documentation related to procurement activities.

What you Bring – Skills and Qualifications

· Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or related field preferred.

· Minimum of 3–5 years of experience in procurement, purchasing, food service operations, or vendor management.

· Experience negotiating contracts and managing supplier relationships.

· Knowledge of food purchasing, inventory management, and procurement best practices preferred.

· Strong organizational, analytical, and problem-solving skills.

· Proficiency in Microsoft Office, particularly Excel.

· Ability to manage multiple priorities and work collaboratively across departments.

· Excellent written and verbal communication skills.

Preferred Qualifications:

· Experience in nonprofit, senior services, congregate meal, or commissary kitchen environments.

· Familiarity with government-funded program procurement requirements.

· Experience with food vendors, catering operations, or institutional purchasing.

Encore Community Services

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Business and Procurement Manager